Effective Date: May 21, 2019

Please read the Terms of Service and the Privacy Policy carefully before using the LovePet website.

OVERVIEW

This website is operated by LovePet. Throughout the site, the terms “we”, “us” and “our” refer to LovePet. All information, tools and services available from this site to you, the user, are conditioned upon your acceptance of all terms, conditions, policies and notices stated here. If you do not understand the terms, or do not agree to all terms and conditions contained in the Terms of Service you may not use the LovePet website.

By engaging in our “Service” you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools added to the current store are also subject to the Terms of Service. These Terms of Service are available at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service at any time, and it is your responsibility to check this page periodically for changes. Your continued use of or access to the website constitutes acceptance of those changes.

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

PRODUCT SHIPPING AND RETURNS

On Demand orders will be processed between 1-3 days. Shipping time varies in accordance with options we offer on the website, and what you options you select at checkout.

We will prepare and ship products to locations requested and available, however we are not liable for anything held up at customs, post offices, or any other means of transit. Clients are responsible for conducting their own research and requesting necessary documentation from us required for their own, or their customer’s successful receipt of product. If there is an issue with the shipment/ground then we will work with you to provide replacement product if needed.

Customers pay return shipping on all products returned for full refund without cause of sickness.  

If there are concerns about sickness, or your pet is made ill by the product, LovePet pays return shipping to test product for safety and will provide you with a full refund.

PRODUCTS, SERVICES AND PRICING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF INFORMATION

We endeavor to provide current and accurate information on our Website. Nevertheless, errors and misprints occur. We are not responsible for information made available on this site that is not accurate, complete or current. The materials provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

Occasionally there may be inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

THIRD PARTY TOOLS

Services may link to or interact with third-party services or products. Such authors are solely responsible for such content.

LOVEPET DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY THIRD-PARTY INFORMATION ON THE WEBSITE. IF YOU ACCESS SUCH THIRD-PARTY SERVICES OR PRODUCTS, BE AWARE THAT DIFFERENT TERMS AND PRIVACY POLICIES APPLY TO YOUR USAGE OF SUCH SERVICES.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) SHALL LOVEPET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS AND AFFILIATES BE LIABLE TO YOU OR ANY USER FOR ANY USE OR MISUSE OF THE WEBSITE OR ANY OTHER SERVICES. SUCH LIMITATION: (a) INCLUDES DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY AND PUNITIVE DAMAGES, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT OR OTHERWISE (EVEN IF LOVEPET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); (b) APPLIES WHETHER DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE WEBSITE, FROM INABILITY TO USE THE WEBSITE, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE WEBSITE (INCLUDING ANY DAMAGES INCURRED BY THIRD PARTIES); AND (c) DAMAGES RELATING TO ANY CONDUCT OR CONTENT OF ANY THIRD PARTY SERVICES. TO THE MAXIMUM EXTENT TO PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF LOVEPET, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE OUR PRODUCT OR SERVICES. WE WOULD NOT BE ABLE TO PROVIDE THE PRODUCTS OR SERVICES TO YOU ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE WARRANTY DISCLAIMERS, RELEASES, AND LIMITATIONS OF LIABILITY.

INDEMNIFICATION

You covenant and agree to indemnify and save harmless LovePet and its respective officers, directors, and employees, from any loss, damage, liability, cost and expense suffered by LovePet directly or indirectly as a result of or arising out of Your breach of any of the terms of these Terms of Use, or the Website, the Services and the Content, or Your violation of any law or the rights of a third party, including intellectual property rights.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

LovePet may, without cause and at its sole discretion, terminate this agreement, and your right to access and use the Website and the Contents. Any breach by you of any term of these Terms of Use will result in the immediate termination this agreement, and your right to access the Website and the Contents.

ENTIRE AGREEMENT

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting parties.

CONTACT LOVEPET

If you have questions or concerns about these Terms of Use, please feel free to contact LovePet at the following:

Email: info@lovepet.ca

Phone: 1-833-356-8378